Pricing
We keep pricing straightforward. We’ll evaluate first, explain what’s realistic, and you only pay when recovery is successful.
Core pricing
Free evaluation
We evaluate recoverability and explain the best path before any paid work.
Successful recovery
Charged only when data is successfully recovered.
Included delivery
Secure download links (up to 1TB) or transfer to your new device — included.
Optional add-ons
USB drive
Optional if requested, or helpful when you don’t have a destination drive available.
Device wipe
Securely wipe the drive for peace of mind before donation, sale, or recycling (when feasible).
Device recycle
We can help ensure old devices are recycled responsibly (availability may vary by device type).
Note: For over 1TB return, a destination drive may be required depending on your setup. We’ll recommend the simplest option during evaluation.
What’s included
Included with a successful recovery
- Secure download links up to 1TB (included)
- OR transfer to your new device (included)
- Basic verification that recovered files open correctly
- Clear communication and privacy-first handling
Notes & special cases
- No recovery = no charge
- Some encrypted/locked devices may limit options
- Severe physical damage may require a specialized lab
- Device wipe requires the drive to be accessible for a verified wipe
Questions
Do I pay anything if you can’t recover the data?
No. Free evaluation, and no recovery = no charge.
What does “secure download links (up to 1TB)” mean?
After a successful recovery, we can provide secure download links for your recovered files (up to 1TB), or we can transfer the files directly to your new device — whichever is easiest for you.
Do you recycle devices?
Yes — we offer free drop-off for responsible recycling when feasible. Ask us what you have and we’ll confirm the best option.
Can you wipe a drive that won’t power on?
Not always. If the drive can’t be accessed reliably, we may not be able to perform a verified wipe. We’ll explain what’s possible during evaluation.