Contact
Reach out to schedule an evaluation or ask a quick question. We’ll respond with the simplest next step.
Service area
Champlin, Anoka, Coon Rapids, Maple Grove, Osseo, Brooklyn Park, Brooklyn Center, Dayton, Ramsey, Blaine, New Hope, Crystal
What to include when you contact us
Helpful details
- Device type (PC, Mac, external drive, USB)
- What happened (deleted files, won’t boot, dropped drive, etc.)
- What data matters most (photos, documents, folders)
- Your city (to confirm service area)
Before you power it on
- If you hear clicking or grinding, stop using the drive
- Avoid installing recovery software yourself
- Contact us first to avoid making recovery harder
Related Problems
External hard drive not detected
If you are contacting us about a drive that vanished overnight, this page explains what details help most up front.
Read more →Clicking hard drive
A clicking drive is one of the cases where the first text or call matters, because repeated retries can make things worse.
Read more →Laptop file recovery
If the whole computer is down, it helps to know whether you need computer recovery or just recovery from the internal drive.
Read more →MacBook recovery
Apple systems often need a slightly different description when you reach out, especially if the machine has soldered storage.
Read more →